Verified Customer Experiences

Why Travellers Choose VIP Cars?

From seamless booking to excellent customer support, our services consistently receive praise and recommendations, making VIP Cars one of the highly rated platforms. Dive into reviews from verified customers who share their rental stories and honest feedback.

Trustpilot

Rated 4.6/5 based on 75042 reviews

Google Rating

4.7

Happy Customers

user-1 user-2 user-3 user-4 105K+ More

Michelle was very friendly and helpful. She’s a credit to the company. First time I’ve used this company, certainly will not be the last, thanks to Michelle

Bev Dickinson

Customer Base

5M+

Global Reach

Customer Reviews on Trustpilot

Check out why VIP Cars is rated excellent on Trustpilot, one of the world’s largest and most trusted platforms.

Invited

straightforward and easy the price…

straightforward and easy the price was good

Mark Tomlinson

19 minutes ago

Invited

Excellent experience.

Excellent experience.

Alok Bhatnagar

3 hours ago

Invited

Very Helpful

Thanks Tony for very patiently explaining each and every terms and conditions.

Arpit Singhal

4 hours ago

Invited

I needed customer support through a live agent

I needed customer support through a live agent and I was helped immediately. Great service! I am very happy.

Charmaine Mulder

6 hours ago

Invited

Very convenient

Very convenient

Jaravee Vu

6 hours ago

Invited

Customer Service

Had to get through an AI chatbot but once I got through to Janet she was able to help me right away!

Hayden Shafffer

14 hours ago

Invited

Car Rental in Chicago

Car Rental in Chicago went so smooth with Dollar. Car was new and no pressure sales at counter. VIP Cars got us the best price and have great custome ...

Wes

19 hours ago

Invited

So simple to pay.

So simple to pay.

Julia watts

22 hours ago

Invited

Easy clear booking experience.

Easy clear booking experience.

Mr James C

1 day ago

Invited

It was very simple to book a car.

It was very simple to book a car.

adi

1 day ago

Invited

Great easy website to understand and use

Great easy website to understand and use

Adam Kelly Wikaira-King

1 day ago

Invited

Good pricing and straight forward…

Good pricing and straight forward booking process do

Mr Kevin Hayes-heath

1 day ago

Invited

Easy reservation process!

Easy reservation process!

Lisette_Amsterdam

1 day ago

Invited

Great no why should I

Great no why should I

Grant Mcleod

1 day ago

Invited

Phuket

Car pick up was efficient, service very good, car condition is excellent, car return was smooth.

Derek Pak

2 days ago

Invited

Great

Ability to book the car for a pickup at the train station.

Jerry Calkowski

2 days ago

Invited

Really user friendly website & booking…

Really user friendly website & booking process (haven't collected the car yet or dealt with staff face to face, but so far so good)

steve J.

2 days ago

Invited

Bella was very helpful when needing to…

Bella was very helpful when needing to make a change to my booking

Nay Boulton

2 days ago

Invited

The booking was very easy

The booking was very easy

Isaac Boama Okra Acheampong

2 days ago

Invited

The reservation was quick and easy to…

The reservation was quick and easy to make. The price of the rental car is good along with unlimited mileage. The ability to cancel the reservation up ...

Trip Hazard

2 days ago

Invited

Great service

Great. Works Well.

Jan

2 days ago

Invited

Reservation very easy to order

Very easy to reserve car, hope that it will easy to resieve. Thanks

Alexander Ermakov

2 days ago

Invited

Toop

Tip top top tip

Christophe Machado

2 days ago

Invited

Good choice of cars

Good range of competitively priced options

Mr J Kearns

2 days ago

See More Reviews

Customer Reviews on Google

See what real customers are saying on Google, a global platform for authentic ratings and honest feedback.

Great assistance received online. Will highly recommend using VIP cars services. Lily Conti was also fast and assisted the change to the rental in no ...

rynhardt viljoen

3 weeks ago

As a first-time traveler to Greece, I discovered VIP Cars and had several questions. Each time I contacted them, their responses were prompt, clear, d ...

Kiyang Lee

a month ago

I was honestly hesitant about making a car rental reservation in Turkey because I had been scammed before. However, after I found VipCars, I decided t ...

Mehmet Şirin

in the last week

I would like to share my sincere appreciation for the excellent customer support I received from MOLLY in live chat. The service was fast, helpful, an ...

Upjinder Singh

a week ago

Recently hired a car in Cape Town from VIP Cars and they were great. Very clear communication on how to collect the car over Whatsapp, service was ver ...

George Diamondis

a week ago

Jason was amazing! I had a booking issue with Surprice, who tried to charge £571 for an unnecessary IDP document – a complete scam. Jason supported me ...

andrea manzi

a week ago

Excellent experience from start to finish. Booking was straightforward, the car was in great condition, and pricing was transparent with no hidden cha ...

Ilyas Khan

in the last week

Customer support is really good. I was put in touch with Johnson over the call, he was extremely receptive and focused on genuinely solving the custom ...

Sheenal Chhabra

a week ago

Dan was extremely helpful at the service desk. He was very polite, patient, and took the time to resolve everything step by step. Thanks to his suppor ...

Matija Ivanuša

a week ago

Our plane had to return to the airport. I had no way of contacting the car rental company to say that we would not be able to make it and avoid being ...

Colin Juett

2 weeks ago

I would like to share my sincere appreciation for the excellent customer support I received through Vipcar’s live chat. The service was fast, helpful, ...

sherif azer

2 weeks ago

Great service. Even though I couldn’t rent the car because of my own mistake (I forgot my physical driving license, which they clearly mentioned in th ...

Omar Musallam

3 weeks ago

Recently travelled to France and used VIP Car rental. It was a very easy experience from beginning to end. Very quick pick up and drop off and no surp ...

Shane Tungate

2 months ago

I wanted to hire a van for a day and saw one online. The van was perfect but had limited mileage. Called up and had the lovely Carol Hope. Genuinely s ...

Maria Chowdhury

11 months ago

see more

Other Platforms for Reviews

4.9/5

View the collection of transparent reviews and insights from verified renters.

4.2/5

Read an unbiased opinion of the customers on a UK-based review platform.

Perks That Put You First!

Across thousands of reviews, the praise points to a few standout features that tell a clear story. These regularly highlighted benefits are what make VIP Cars a perfect choice for travellers.

  • Easy Booking Process
  • Competitive Prices
  • Helpful Customer Support
  • Transparent Pricing
  • Hassle-free Cancellation
  • Fast and Secure Transactions

As you explore what other customers have shared, you’ll get a real sense of what it’s like to book a car rental and travel with VIP Cars, from smooth pickups through suppliers to 24/7 readily available customer support. Dive even deeper into customer stories around the world and know how their car hire experiences went, along with insights that might help you plan your own journey.

Be it the first time travelers who trusted us or the ones who have been renting cars with us for years now, share why VIPCars.com remains their go to platform to renting a car anywhere in the world. Their firsthand insights offer a genuine look at what you can expect beforehand itself.

Join Millions of Happy Renters

Book your car hire today and see for yourself why travellers across the UK (from London to Manchester, Edinburgh to Birmingham) and globally choose VIP Cars. Experience a smooth booking journey from start to finish, with customer support you can count on.

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